QUESTIONNAIRE on CSR for consumers
Dear Ms./Mr.

As an important principle about the economic system the European Union aspires to the social market economy; this economic system could require corporate social responsibility from the European citizens while acting economically.
With this questionnaire, we want to know your opinion on some aspects related to the “Corporate Social Responsibility”, in general. Also with this questionnaire we want to receive your opinion on concrete objectives and real (possible) CSR activities of the companies in your region.
This questionnaire is anonymous and the results will be used for the purpose of scientific research project.


Thank you for your cooperation!

Please indicate your country of origin:
Q1: How familiar are you with the concept of corporate social responsibility?
Q2: According to your opinion, is CSR an advantage or disadvantage of any company?
Q3: The important aspects of the CSR are: Environmental, Social, Economic, Stakeholder and Voluntariness dimension, please rate how much are you familiar with the meaning of each of those aspects (from 1-not at all to 5 – completely)
1. Not at all
2. I have heard about it
3. I know about it
4. I know a lot about it
5. I am completely familiar
Environmental
Social
Economic
Stakeholder
Voluntariness
Q4: If your answer for the aspects in Q3 was above 1, please rate the importance of all given aspects (from 1-not important at all to 5 – most important):
1. Not important at all
2. Small importance
3. It is important
4. It is very important
5. It is most important
Environmental
Social
Economic
Stakeholder
Voluntariness
Q5. Through which channel you get information on CSR practice of the companies in your country? (you can chose multiple answers)
Required
Q6. Rate your awareness of CSR companies (from 1- I do not agree to 5 – I completely agree):
1.
2.
3.
4.
5.
Q6.1. I know of companies in my country that are more socially responsible than others
Q6.2. I know of companies in my country that engage in Corporate Social Responsibility activities
Q6.3.I know of companies in my country that publicize their CSR activities
Q6.4. I am aware of companies in my country that are socially irresponsible.
Q7. Please make a list of up to five companies from your region, for which you are aware of being Corporate Social Responsible:
Your answer
Q8. For each of listed companies (in Q7), please indicate at list one activity as the example of their CSR actions, which you are aware of:
Your answer
Q9. When you perceive a certain investment in CSR activities by companies, how do you react concerning buying the products of that company? (from 1- I do not agree to 5 – I completely agree):
1.
2.
3.
4.
5.
Q9.1. I am willing to pay a premium price for a product/service from a company that is socially responsible.
Q9.2. I will not buy a product/service from a company that is socially irresponsible
Q9.3 I will stop buying products/services from a company which I found is not socially responsible.
Q9.4. I will choose a product from a socially responsible company even when there are cheaper alternatives available from less socially responsible / socially irresponsible companies
Q9.5. I will advice friends and family to stop buying products/services from a company I know is socially irresponsible.
Q9.6. I will recommend a product or service to friends and family because the company offering it is socially responsible.
Q9.7. I would pay for a product or service, recommended by friends and family, from a company that is socially responsible.
Q9.8. I would openly state my displeasure towards socially irresponsible companies
Q9. 9. I don’t care about whether a company is socially responsible or not when I am deciding to buy a product/service
Q10. How important is the implementation of CSR in specific sectors? (from 1- not important at all to 5 – most important):
1.
2.
3.
4.
5.
Q10.1. Agriculture, hunting and forestry
Q10.2. Mining and quarrying
Q10.3. Manufacturing
Q10.4. Electricity, gas and water supply
Q10.5. Construction
Q10.6. Transport
Q10.7. Media and communications
Q10.8. Financial services
Q10.9. Public administration (municipalities, public services, police, defense, etc)
Q10.10. Education
Q10.11. Health and social work
Q10.12. Any other sector
Q11. The ownership of the company which you consider to be important for implementation of CSR practices (from 1- not important at all to 5 – most important):
1.
2.
3.
4.
5.
Public sector companies
Private sector companies
State owned companies
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