Next Insurance - File a Claim Online
This is a secure form intended to be a secure way to file a claim with Next Insurance. We want to make it as painless and quick as possible. Your claim will be processed within 48 hours. This form is through Google and will be directed to Next Insurance Claims Department. Please add additional information at the bottom for The Next Umbrella related claims.
What is your full, legally-binding name? *
Your answer
Before you continue, you need to make sure your policy is registered.
Are you filing a claim for multiple devices under The Next Umbrella coverage? *
If so, continue filling out the form for a single device. You can add more at the very bottom of this form.
What is your Next Insurance Protection Plan / Policy / Warranty / Account Number number as indicated on your schedule page? *
This is your account number. Your account number should have been e-mailed to you upon completion of Protection Plan policy registration. This usually starts with Next-******, TNU-***, UW-****, UEW-****. The asterisks represent what your account number would be.
Your answer
Are you able to satisfy the deductible today? *
The device deductible can be found on your protection plan policy schedule page. If you're unable to satisfy the deductible immediately, a representative will contact you within 48 hours.
In your own words, briefly describe what happened to your device. *
Your answer
On what date was the device in question have the incident occur? *
In other words, what date was the device damaged, stolen, lost, etc?
What type of claim are you filing? What incident led up to the device claim being filed? *
Is your device functional? *
Do you still have the device that you're filing the claim on? *
Do you have your device proof of purchase? *
How much did you pay for the device in question? *
Your answer
What is the make and model of your device? *
Please be as specific as possible. Example: Sprint iPhone 6s Plus 64GB A1687.
Your answer
If your device is a cell phone, please enter the device IMEI number.
This can usually be found by dialing *#06# or on the back of the device. Sometimes, you may have to remove the battery. This is an important step in the claim process. If you cannot find it, leave this blank and a representative will contact you within 48 hours.
Your answer
Are you interested in device repair or replacement? *
What is your contact information regarding this claim? *
Please provide your contact number and your e-mail address. This will not be shared with third parties.
Your answer
If this claim is regarding The Next Umbrella coverage, please add any additional information you were unable to complete in the upper portions of this form.
Add any additional information and/or information on multiple devices.
Your answer
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