Full payment in the form of cash, credit card, debit card, or check is due the day of your program. We suggest paying the day of your visit to avoid any reimbursements or additional payments in case your group's numbers change. Groups are required to pay as one single transaction to receive the Museum’s group discount. Groups that are planning multiple visits will need to pay for each day individually. Arrangements must be made with the Museum Learning Department prior to your visit if you will need to be invoiced after your visit.

If you need to cancel a program, please contact the Museum Learning Department promptly so we can open the opportunity to another group.

Please note that in the event of unforeseen circumstances, the New Bedford Whaling Museum may be required to change or cancel field trip reservations. In the case of a field trip change or cancellation, your group will be contacted as soon as possible to recommend an alternate field trip option or to reschedule.