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IDP Final Assessment
Welcome to the University of Hertfordshire's certification programme developed specifically for IDP Counsellors and staff.
This final assessment for this IDP and University of Hertfordshire training programme will be available from Friday 19 June 2020.
Please check back for updates. You will need to complete this test by midnight on 30 June 2020.
The assessment for this programme will include the following. The test should take between 60 minutes and 75 minutes.
60 questions multiple choice test (100% of marks)
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Email
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Your email
Please state your name (as you would like it to appear on the certificate)
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Your answer
Please state the country you are based in.
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Your answer
Which of these is NOT a benefit of planning?
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To rush a process or project
To force an organised approach
To ensure consistent relationships
To help identify sources of competitive advantage
The marketing audit, customer analysis and competitor analysis help answer which question?
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Where do we want to be as a business?
How will we get there?
Where are we now as a business?
What way is best?
How we can we achieve success?
Examining your marketing mix, considering the 4Ps of Marketing will help with this activity.
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Where do we want to be as a business?
How will we get there?
What way is best?
How we can we achieve success?
Where are we now as a business?
Strategic Planning is usually what in terms of timeframe?
Longer Term
Short Term
Clear selection
Which of these is not in the SOSTAC® planning model?
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Situation Analysis
Operational Planning
Strategy
Tactics
In the SOSTAC® planning model which of these does Control not have an arrow back to?
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Objectives
Strategy
Tactics
Actions
A Maxi-Maxi Strategy would be strategies surrounding which two parts of the SWOT analysis?
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Threats & Weaknesses
Threats & Opportunities
Strengths & Threats
Opportunities & Strengths
A Mini-Maxi Strategy would be strategies surrounding which two parts of the SWOT analysis?
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Threats & Weaknesses
Threats & Opportunities
Opportunities & Weaknesses
Opportunities & Strengths
In the VIRO Analysis, Competitive Parity is where the the product or service is Valuable but not . . .
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Rare
Interesting
Competitive
Which of these not in the PESTLE Analysis?
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Political
Educational
Social
Technological
The PESTLE Analysis usually looks at what kind of factor?
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Microfactors (Internal)
Macrofactors (External)
Using a Marketing Information System, tracking sales as way to manage success and measuring your return on investment is all part of what stage?
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Planning
Actions
Evaluation
Strategy
An executive summary, objectives, strategy, tactics and budgets are all components of what?
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Marketing Plan
Tactical Plan
Situation Analysis
Awareness, Interest, Decision and Action are stages of what?
Sales Funnel
SOSTAC Model
Marketing Analytics Process
SWOT Analysis
Clear selection
"This is the moment at which you first catch an applications attention. It might be a tweet, a Facebook post shared by a friend, a Google search, or something else entirely." - This describes what stage of the sales funnel?
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Awareness
Interest
Decision
Action
"When the student is ready to work with you. He or she might be considering two or three options for support — hopefully, including you. This is the time to make your best offer." - This describes what stage of the sales funnel?
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Awareness
Interest
Decision
Action
The 'STP model’ stands for?
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Students, Technique and People
Segmentation, Targeting, and Positioning
Segmentation, Targeting, and Planning
Situation, Tactics and Positioning
Which of these is NOT category of formal segmentation?
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Demographics
Psychographics
Behaviour
Previous study locations
We select which customers to serve through which of the following? (Two answers are correct)
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Segmentation
Targeting
Differentiation
Positioning
The UK is multicultural and is home to over how many international students from more than 200 countries?
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250,000
400,000
500,000
1,000,000
How much of the student population in UK Universities are international students?
14%
19%
24%
28%
Clear selection
Typically, first year students tend to live where when they go to University?
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In Hotels
Off Campus Acccomodation
University Halls of Residence (University Accommodation)
GCSEs are now graded in what scale?
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1 to 9, with 9 being the highest
1 to 9, with 1 being the highest
G to A*, with A* being the highest
G to A*, with G being the highest
A first class degree at undergraduate level is scored at what?
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50% or more
60% or more
70% or more
An MEng (Hons) is what kind of award?
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Bachelor's Degree
Integrated Master's Degree
Master's Degree
Higher Education institutions are quality assured by what body?
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Ofqual
Quality Assurance Agency (QAA)
HM Inspector of Universities
To pass a Master's degree, a student requires what score?
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40%
50%
60%
Advanced Level are graded between what levels?
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U and A*, with A* being the highest
U and A*, with U being the highest
1 to 9, with 9 being the highest
1 to 9, with 1 being the highest
Gold, Silver, Bronze and Provisional are all stages in what framework?
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Teaching Excellence and Student Outcomes Framework
Teaching Excellence and Student Success Framework
Student Excellence and Success Framework
University Excellence and Student Outcomes Framework
IELTS, PTW and TOEFL tests are valid for how many years?
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1 Year
2 Years
3 Years
4 Years
Which of the following topics is NOT a key part of the personal statement?
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Student's reason for applying for the course
Student's reason for applying to the University
Student's hobbies and interests not relevant to their chosen studies
Students' reasons for applying to a UK university
Students' career aspirations and how the course fits in with this
Meeting the financial requirements for a Tier 4 visa makes up how many points out of the 40 points required to apply for a Tier 4 visa?
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5
10
20
30
What does the term CAS stand for?
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Confirmation of Accepted Students
Confirmation of Acceptance for Studies
Confirmation of Alternative Studies
Confirmation of Accepted School
A previous CAS Letter, Confirmation of Enrolment, Previous Visas (Visa stamp and Biometric card) and Progression Statement are required when?
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A student has a visa refusal
A student want to undertake a PSE programme
A students has previous study in the United Kingdom
A student wants to undertake a PhD
What is the one of the most common reasons that a Tier 4 visa is refused?
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An applicant misspells their name on their visa application paperwork.
An applicant wants to study in the UK for their postgraduate degree after their undergraduate degree.
An applicant does not show that they either have the correct amount of funds, or they do not provide the correct financial documentation.
Lower prices, more variety and what are reasons why globalisation is important?
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More diversity
Better quality
More competition
Which was the overriding reason that there was drive for globalisation?
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Change in political and government policies
Rise in the use and application of Technology
Expansion of cross-border cooperation and collaboration
Increase in global competition
Why do we expand internationally?
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Sales expansion
Resource acquisition
Risk reduction
All of the above
Legal considerations are usually split into which two concerns? (Two answers are correct)
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Operational Concerns
Strategic Concerns
Tactical Concerns
Actionable Concerns
Which of these is NOT an identified issue by Johnson et al, (2017) with the 'Translation of spoken and written language'?
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Lack of direct translation
it is evolving constantly
Grammatical complexity
Lack of humour universality
The world has many languages, even regionally
Colours, distance, body language and prestige are examples of what?
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Silent language
Vocabulary
Translations
Legal concerns
'The location of sales, production, and administrative and auxiliary services e.g. R&D' reinforces the importance of what?
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Trading location
Digital marketing activities
Staff training
What question needs to be asked during the scanning model when entering a new market?
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Does the country allow 100% foreign investment ownership?
What is the highest marginal tax rate on corporate earnings?
What are the potential sales for my product(s)?
What will the future political leaders' philosophy about international business?
All of the above
'Examining detailed and demographic variables', 'Demand for necessities versus discretionary products', 'Income inequality' and 'Existence of trading blocs' are all variables in what?
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Sales Expansion
Resource acquisition
Political risk
Competitive risk
'Labour', 'Cost Considerations' and 'External connections' are all variables in what?
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Sales Expansion
Resource acquisition
Political risk
Competitive risk
'Analysing past patterns', 'Evaluating opinions' and 'Examining social and economic conditions' are all variables in what?
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Sales Expansion
Competitive risk
Political risk
Resource acquisition
Which of these IS NOT an ethical issue area in international business?
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Employment practices
Human rights
Corruption
Environmental pollution
Trading across borders
Scholes et al, (2017) defined the combination of 'Economic and business profits', 'Environmental and the planet' and 'Social, society and people' as what?
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Ethical Code of Practice
Triple Bottom Line
Ethical Guidance and Policy
Operating Profit
Paid, Pay Per Click (PPC), Organic Social Media and SEO are all types of what?
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Marketing Tactics
Marketing Strategies
Marketing Objectives
SEO stands for?
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Search Engine Optimisation
Social Engagement Objectives
Special Entrance Options
Supporting Economic Opportunity
"The strategic actions that direct the promotion of a product or service to influence specific marketing goals" is a definition of what?
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Marketing Objective
Marketing Strategy
Marketing Tactic
Integrated Marketing includes what?
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Paid media
Earned media
Owned media
All of the above
"The framework in which people interact and the lens through which they view the world" is the definition of what?
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Ethics
Culture
Law
Religion
Which of these does not fall into Hofstede cultural framework?
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Verbal Language
Gender roles
Age roles
Sense of humour
'Focuses on the degree of equality, or inequality, between people in the country's society.' relates to which Hofstede cultural dimension?
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Power Distance Index (PDI)
Individualism (IDV)
Masculinity (MAS)
Uncertainty Avoidance Index (UAI)
Long-Term Orientation (LTO)
Indulgence (IND)
'Focuses on the degree the society embraces, or does not embrace, long-term devotion to traditional, forward thinking values.' relates to which Hofstede cultural dimension?
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Power Distance Index (PDI)
Individualism (IDV)
Masculinity (MAS)
Uncertainty Avoidance Index (UAI)
Long-Term Orientation (LTO)
Indulgence (IND)
'Focuses on the level of tolerance for uncertainty and ambiguity within the society - i.e. unstructured situations.' relates to which Hofstede cultural dimension?
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Power Distance Index (PDI)
Individualism (IDV)
Masculinity (MAS)
Uncertainty Avoidance Index (UAI)
Long-Term Orientation (LTO)
Indulgence (IND)
How many Principles of Fair Trade are there?
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5
7
10
12
How many Sustainable Development Goals are there?
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6
17
10
12
What professional body's Code of Conduct did we not feature in the final session?
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CIPR (Chartered Institute of Public Relations)
CIM (Chartered Institute of Marketing)
CIPS (Chartered Institute of Procurement and Supply)
CMI (Chartered Management Institute)
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