Durham County Library Strategic Planning Patron Survey

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    Collection (books, DVDs, music, eBooks, newspapers, audiobooks, etc.)
    Hours of operation
    Online services (website, catalog, research databases, etc.)
    Internet access including wireless
    Customer service
    Programs (classes, storytimes, etc.)
    ILL (Interlibrary Loan - borrowing materials from outside the Durham County Library system)
    Reserves/holdsĀ (requesting materials from other Durham County Libraries)
    Library policies (meeting rooms, borrowing, courteous conduct, child safety, etc.)
    Computers and printers
    Knowledgeable staff
    Overall, how would you rate the library?
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