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Mystery Shopper Visit Recap
The questions are designed to prompt more narrative, detailed responses that can provide deeper insights into each visit, improving the quality of feedback and data collected for our analysis.
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Email
*
Your email
Your Full Name
What alias name did you use for this visit?
Your answer
Your Email
Enter the alias email address you used during your visit.
Your answer
Your Phone
Provide the alias phone number you presented
Your answer
Could you detail how the appointment was set up?
Describe any notable interactions or issues during the appointment setup.
Your answer
Appointment or Walk-In?
I made an appointment
I just walked-in
Clear selection
How accurate was the address, and was it easy to locate the property?
Explain how you found the property and whether the address provided was accurate.
Your answer
Was the community and/or model house clearly marked with signage?
Describe the signage visibility and how it helped or failed to guide you.
Your answer
How was the Model/Sales Office cleanliness?
Describe the cleanliness of the model or sales office during your visit
Your answer
How clean was the community around the house?
Comment on the cleanliness of the community surroundings
Your answer
Share your impressions of the sales professional.
Discuss how the sales professional engaged with you, their mannerisms, and whether they understood your needs
Your answer
Comment on the appearance of the sales professional.
Describe the professional appearance or any particular aspects of the salesperson's presentation
Your answer
What stood out to you during the visit?
Mention any memorable moments or unique aspects of your visit.
Your answer
How did the visit conclude?
Describe how the salesperson concluded the visit, Did the ask for the sale or set up a calendar next step (date and time to come back)?
Your answer
Based on your interaction, would you consider purchasing a home from this salesperson?
Reflect on your overall experience and explain whether it influenced your decision to consider buying a home from this salesperson
Your answer
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