Family Portal Account Update Request Form
Please complete this form and we will get back to you within three business days.
Email address *
1. Parent/Guardian First Name *
Please enter the parent/guardian's First Name as shown on the activation letter (if you have one). Please be sure to include the middle name here if it is shown on the activation letter.
Your answer
2. Parent/Guardian Last Name *
Please enter the parent/guardian's Last Name as shown on the activation letter, if you have one.
Your answer
3. Parent/Guardian Email Address (if different from above)
If you are a parent/guardian, please skip to the next question. If you are a school site staff assisting a parent/guardian in filling this form out, please enter their email address for us to follow up with the parent/guardian.
Your answer
4. Parent/Guardian phone number
We will use this phone number to contact parents/guardians with follow-up questions.
Your answer
5. Parent/Guardian preferred method of contact *
6. School Site *
Please note any additional schools if you have multiple students within SFUSD in the next question.
7. Please list all students, IDs (if you know them), and students' schools (if multiple schools)
Your answer
8. Has the parent/guardian activated the Family Portal account? *
9. Describe the issue with the Family Portal account and list the name(s) of the affected student(s) if applicable *
Your answer
10. Who completed this form? *
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This form was created inside of San Francisco Unified School District.