Family Portal Account Update Request Form
Please complete this form for the SFUSD Department of Technology to address Family Portal account corrections.
Email address *
1. Parent/Guardian First Name *
Please enter the parent/guardian's First Name as shown on the activation letter. Please be sure to include the middle name here if it is shown on the activation letter.
Your answer
2. Parent/Guardian Last Name *
Please enter the parent/guardian's Last Name as shown on the activation letter.
Your answer
3. Parent/Guardian email address *
We will use this email address to contact parents/guardians with follow-up questions.
Your answer
4. Parent/Guardian phone number *
We will use this phone number to contact parents/guardians with follow-up questions.
Your answer
5. Parent/Guardian preferred method of contact *
6. School Site *
Please note any additional schools in which the family has students in the comments section at the end of this form.
7. Name of student (Last, First) at this school. Please include the student ID if you have it.
Your answer
8. Please list additional students at this or other schools. Please include the student ID's if you have them.
Your answer
9. Has the parent/guardian activated the Family Portal account? *
10. Parent/guardian Adult ID
Please enter the Adult ID found on activation letter.
Your answer
11. Describe the issue with the Family Portal account: *
Your answer
12. For Site Office Staff Only: Confirm the Parent Record is flagged in Synergy
13. Who completed this form? *
Comments/Questions
Your answer
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