ARK Official Server Outage Report
THIS FORM IS FOR OFFICIAL SERVER REPORTS ONLY.
PLEASE DIRECT ALL ARK MOBILE REPORTS TO
IN-GAME ISSUES, BUG REPORTS OR ANY NON-SERVER RELATED ISSUES WILL NOT BE ADDRESSED USING THIS FORM. PLEASE CONTACT CUSTOMER SUPPORT FOR ANY OTHER ISSUES.
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Please wait 15 minutes after a server has gone offline before reporting an outage. Most servers will be back auto-rebooted within 15 minutes.
Select a server region
Please specify the platform
PC (Steam, Epic, Stadia)
Xbox (includes CrossPlay)
Select a server type (ie: XboxTheHundredCrossArk = CrossArk. XboxOfficialServer1 = Standard)
Classic PvP/Conquest (PC-only servers)
Standard PvE or PvP (None of the Above)
Please specify the server map
Provide the server number (number only)
What is your IP (used to diagnose connectivity issues). IP can be found using this tool
How long has the issue been occurring?
31 minutes - 1 hour
1 hour - 3 hours
What is the issue? Not sure which issue type? Click for explanation:
Waiting on Login Lock
Unable to connect (time out, could not retrieve address)
Kicked by BattlEye/Password-Protected
Disconnecting or Kicking
Poor performance/Rubberbanding/255 Ping Issue
Transfers disabled/Server not current version
Full Server Reset to Day 1
Please enter your email address (in case we need to contact you about this issue).
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This form was created inside of Wildcard Properties LLC.