Help Ticket

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Help Ticket

Please use this to submit issues you are having with technology. Someone will contact you ASAP.
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If you can't turn on the Chromebook, try steps below before you submit a ticket:
PRESS and HOLD the refresh key (circular arrow above key 4) + the power key for 10 second, then release both keys and PRESS power key.
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If you try to join a Zoom session, and it just gets stuck without letting you into the room, try rebooting the computer and trying again before you submit a ticket.
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Full Name *

Student or Parent? *

Student

Parent

Other:

Grade & Class (Example: 2-Fire) *

Phone Number *

Chromebook Number (Example: C-24)

What Is The Issue You Are Having? (Check All That Apply) *

I can't turn on my Chromebook (I have tried the steps listed on the top of this page)

Chromebook won't charge (I have tried different power outlets)

Forgot my password

Zoom

G Suite products (ie - Gmail, Word, Calendar, Drive, etc.)

Google Classroom

Assignment website (ie - IXL, BrainPop, etc.)

Device is damaged

Chromebook camera lens is blurry

Plus Portal

My question is not listed above

Required

Please Briefly Describe The Issue. *

Submit

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