Learners Feedback Form

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Following feedbacks are collected complying with Edupro Privacy Policy. All information will be processed confidentially applying our privacy policy. We value your feedback as it helps us maintain and improve
the quality of our services. Thank you for your input.

Centre Name *

Learner's Name *

Qualification Attended *

Email Address

Questions for LEARNERS *

Yes

I’d prefer not to say

Are you aware of the admissions policy and procedure of the centre?

Are you aware of the complaints process of the centre?

Are you aware of the academic appeals process of the centre?

Have you used your institution’s complaints or appeals processes?

Does the centre have an Alumni/Students’ Union/Association?

Following Questions are about the services of the Centre. Please select the best fit score from 1-5 scale. *

5 = Outstanding

4= Good

3= Acceptable

2 = Below Standard

1 = Poor

My centre has fulfilled what was advertised or promised to me before commencing my studies there.

The information on the course fees and payment options is sufficient.

The information on the refund policies if you stopped or discontinued your studies is sufficient.

Information on enrolment procedures and other necessary documentation is sufficient.

The qualification objectives, contents and training meet your expectations.

The educational materials and guidance provided were clear and useful.

The trainers were competent and teaching methods were satisfactory.

I received the certificate as per the promise.

Overall, I am satisfied with the quality of my experience in the centre.