City of Traverse City Engineering Department Customer Satisfaction Survey
Please take a few moments to complete our customer satisfaction survey for the City of Traverse City's Engineering Department. Your feedback is important to us. Your responses will help us to address areas where we may need to improve our customer service and make your interaction an efficient and pleasant experience. Your responses will be used for no other purpose than research conducted by the City of Traverse City. The survey should take approximately 5 minutes to complete.

We want to hear your feedback so we can keep improving our logistics and content. Please fill this quick survey and let us know your thoughts (your answers will be anonymous).

What was the subject of your most recent encounter with the City’s Engineering Department? *
Required
How would you rate the information provided to you by the Engineering representative(s)? *
Very Inaccurate
Very Accurate
How satisfied are you with the results of your encounter with the City’s Engineering Department?
Very Unsatisfied
Very Satisfied
How would you describe any necessary follow up meetings, including phone calls, messages, etc. by the City’s Engineering Department? *
Required
How would you rate the helpfulness of the Engineering Department’s representative(s)? *
Required
How would you rate the professionalism of the Engineering Department’s representative(s)? *
Required
Overall, how satisfied are you with the customer service of your most recent encounter with the City’s Engineering Department? *
Very Unsatisfied
Very Satisfied
Please let us know what went well.
Your answer
Please provide suggestions for improvement?
Your answer
Optional Contact Information: If you would like to be contacted by a Supervisor, please provide your contact information below.
Your answer
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