Lakes Ranch Guest Evaluation Form
Please use this form to provide feedback on your stay at Lakes Ranch.
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Name of Group *
Date of visit *
dd/mm/yyyy
MM
/
DD
/
YYYY
MEALS
The type of food served to you *
Significant improvement required
Wow, it was great, keep it up!
The amount of food available *
Significant improvement required
Wow, it was great, keep it up!
Selection of food at each meal *
Significant improvement required
Wow, it was great, keep it up!
Presentation of food *
Significant improvement required
Wow, it was great, keep it up!
Are there any further comments you would like to make about the food at Lakes Ranch?
ACCOMMODATION AND ABLUTIONS
Sleeping cabin cleanliness *
Significant improvement required
Wow, it was great, keep it up!
Ablution area cleanliness *
Significant improvement required
Wow, it was great, keep it up!
Availability of hot water *
Significant improvement required
Wow, it was great, keep it up!
Tourist flat/Studio unit experience
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Are there any further comments you would like to make about the accommodation and ablutions facilities at Lakes Ranch?
STAFF
Availability when required *
Significant improvement required
Wow, it was great, keep it up!
Ability to relate to you and your group *
Significant improvement required
Wow, it was great, keep it up!
General impression of Lakes Ranch staff *
Significant improvement required
Wow, it was great, keep it up!
Are there any other comments you would like to make about your experience of the staff at Lakes Ranch?
ACTIVITIES AND SPORTS
Standard of equipment
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Range of activity options
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Expertise of camp staff
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Availability of safety equipment
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Are there any other comments you would like to make about the activities and sports equipment at Lakes Ranch?
CAMP GROUNDS AND BUILDINGS
Cleanliness of buildings and facilities *
Significant improvement required
Wow, it was great, keep it up!
Lighting around buildings *
Significant improvement required
Wow, it was great, keep it up!
Access between buildings *
Significant improvement required
Wow, it was great, keep it up!
Are there any other comments you would like to make about the buildings and grounds at Lakes Ranch?
DOUBLE BOOKINGS
Please complete this section only if there was another group accommodated onsite at the time of your visit.
Sharing meal times with other groups
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Sharing accommodation block
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Quality of service
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Combined use of pool and other activities
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Programme overlaps
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Are there any other comments you would like to make regarding your experience of multiple group hosting at Lakes Ranch?
PRECAMP PLANNING
Site visit prior to occupancy
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Written communication
ie. email, fax and mail
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Verbal communication
ie. phone and face to face conversations
Significant improvement required
Wow, it was great, keep it up!
Clear selection
Were the expectations raised during the precamp planning met during your stay?
ie. phone and face to face conversations
Not at all
Absolutely
Clear selection
GENERAL
How favourable is your impression of Lakes Ranch's Health and Safety policies?
Not at all
Very positive
Clear selection
What is your overall impression of Lakes Ranch?
I will never return
I would love to return
Clear selection
What is your impression regarding value for money at Lakes Ranch?
Awful
Great!
Clear selection
If there was any aspect of your Lakes Ranch experience that you could change, what would it be?
If we had the resources, what do you think Lakes Ranch should build, purchase or renovate to ensure your group would continue to visit in the future?
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