Get online with Kingston Libraries
Extra help for people with a digital device.

*Note for anyone filling this form on behalf of someone.
Please fill in this form on behalf of the interested person as if they are filling in the form for themselves. Please seek their permission first. Please let them know once we have their details staff from Kingston Library service we will call them and this may be a withheld number.

Before you continue. Do they have a device? What digital help are they interested in? Do they mind speaking to someone over the phone?
Do you need help with one or more of the following? *
Required
Tell us a bit more about the help you want.
What is your name eg. Mr Joe Bloggs? *
A note about personal information: For us to help you, we will need to collect some personal details. We will use these details solely to arrange how best to contact you and find out what help you will need from us. Once contacted we will store these details securely on our database for a period of time where we can continue to help you. Information will not be stored indefinitely. For more information you can contact KIngston Library, Fairfield Rd, Kingston upon Thames KT1 2PS, digitallibraries@kingston.gov.uk
Is there anything about yourself we need to know to aid or help you with the enquiry? eg. English is my second language- I am hard of hearing- ...
What is your email and or telephone number? *
What is your prefered method of contact?
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At what time would you like to be contacted at? Our offices are open 9-12,2-5pm Mon-Fri. We endeavour to call back at these times provided. *
Required
Thank you for filling out this form. Is there anything we should know to aid us to make the call? eg shared house hold ask for_____, It takes a long time for me to get to the phone etc...
Please read the following to the person you are filling this form out for. Data consent: In compliance with the General Data Protection Regulation (2018) we must tell you how we use the data collected in this form. By checking the below box you give permission for Kingston Libraries to obtain and securely store this information. This information will be used solely by Kingston Libraries to manage our referral system activities and to contact you with relevant information about this. Please contact digitallibraries@kingston.gov.uk for further details. Is this ok? Thankyou. Your details will be passed on to a member of staff who will speak to you over the phone at your requested time and will arrange for a champion to assist you.
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