Customer Feedback Survey
We would love to hear your thoughts or feedback on how we can improve your experience and continue to provide quality service! Please note that though there are a lot of questions to go through, it is in no way mandatory to fill our all of them. We truly appreciate any / all feedback you'd be kind enough to provide.
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Email *
Cell Phone Number
Your Name (unless you wish to remain anonymous)
How did you first hear about us?
Please Select all that apply
Do you have any suggestions on how we can improve?
What do you think separates our online auction apart from the rest?
What can make your experience easier, smoother or more enjoyable?
What items are you hoping to find on our Auction?
Are there any areas regarding our auction that you are still confused about?
What is your favorite experience you've had with LL Auctions?
Do we have permission to share your favorite experience in our emails/on our social media?
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If you did have a bad experience with us in the past, could you elaborate further as to why?
Would you ever consider selling with us? If so, what type of items?
What commission split do you find fair to you as a consignor?
How can we improve our in-person pick up experience?
Are you aware we offer in person pick up, shipping & deliver options at your convenience for an additional fee?
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How do you enjoy the bidding process & do you understand how to set a high / maximum bid automatically?
Would you consider leaving us a positive feedback review on Google? If Yes, here is a link to do so: https://tinyurl.com/y28dfzrh
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What do you think about the variety of items we sell and the accuracy of their description / quality?
What is missing from our item descriptions?
If you are interested in selling with us in the future, please feel free to leave your name and best telephone number? Filling out this section is not mandatory.
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