FORTUNE GLOBAL SHIPPING & LOGISTICS CUSTOMER FEEDBACK FORM
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Company Name?
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Your answer
How satisfied were you with our services?
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Excellent
Very Good
Good
Fair
Poor
What type of service were you offered?
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Air freight
Sea freight
Customs Clearance
Packing and Removal
Others ______________________________________________
How would you rate the quality of our service?
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Excellent
Very Good
Good
Fair
Poor
How would you rate our staff that interacted with you?
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Excellent
Very good
Good
Fair
Poor
How would you rate the timelines of the service provided?
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Excellent
Very Good
Good
Fair
Poor
How competitive did you find our pricing?
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Choose
Expensive
Affordable (Below my expectation)
Competitive (Standard pricing)
What did you not like about our services?
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Your answer
Would you do business with us again?
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Your answer
Thank you so much for completing this survey. We take our customer feedback very seriously and your feedback will help us to improve our services.
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