This workshop describes the process for developing and testing questionnaires and posits five steps to develop a valid and reliable questionnaire to enhance the quality of research:
1. Research background 2. Questionnaire conceptualization3. Format and data analysis4. Establishing validity 5. Establishing reliability.
In the questionnaire conceptualization step, emphasis is given on the procedure of operationalization using Lazarsfeld's scheme for measuring concepts. Following these five steps in questionnaire development and testing will enhance data quality and utilization of research.
Thus, this workshop gives careful attention to detail and understanding of the process involved in developing a questionnaire realising the fact that failure to following appropriate and systematic procedures in questionnaire development, testing, and evaluation may undermine the quality and utilization of data.