Our team of experts have been working at the intersection of AI and Customer Service for 2 decades across the finance, insurance, telco, education, logistics, wagering, and transportation sectors.

The text analytics / NLP landscape is growing, confusing and constantly evolving. The level of technical skill required varies between products on the market and is affected by what resources you have access to.

The wrong selection can lead to wasted resources (more effort, cost, time) and lost opportunity to realise the desired benefit of text analysis.

Take the quiz to find out which of the text analytics products best for your customer interactions situation.

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