EKSA @ i-PUTRA Customer Satisfaction Survey
Dear Sir/Madam,

Thank you for visiting us. It would be much appreciated if you can spare your time to fill in the EKSA @ i-PUTRA Customer Satisfaction Survey below. Your cooperation is greatly appreciated
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What is EKSA?

The Public Sector Conducive Ecosystem (EKSA) was introduced from January 2014 as a re-branding initiative of the Public Sector 5S regarding the need to highlight a quality and conducive workplace to be more relevant to the public departments/agencies in Malaysia. This re-branding step is in line with changes and current requirements to enhance the organization's performance and competitiveness as well as to further promote a creative and innovative culture within public sector departments/agencies.

EKSA has also been practiced in the government and private sectors to create a conducive environment at work and maintain its corporate image. This practice creates a systematic and practical working environment besides being able to reduce inefficiency in terms of time and space. The execution of EKSA on a continuity basis is a change of service delivery method to a more customer-friendly due to the creativity and innovation element imposed.

Visitor's Information
Name of Organization 
Visitor Category
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Date of Visit
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Areas Visited
Which of the following Facilities did you visited during your visit to i-PUTRA following fits the EKSA's criteria?
Which of the following areas did you visit during your visit to i-PUTRA *
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In your opinion, which zone best shows the EKSA practice @ i-PUTRA?  *
Part A : EKSA @ i-PUTRA Customer Satisfaction Survey
What was your first impression upon entering our office?  *
How would you rate your overall experience regarding the office environment?
 *
Poor
Excellent
How would you rate the overall facilities provided at i-PUTRA? *
Poor
Excellent
How would you rate the overall cleanliness of our office?
 *
Dirty
Squeaky Clean
How would you rate the tidiness of our office? *
Exceptionally Untidy
Exceptionally Tidy
Are there any specific areas where you think could be further improve the office environment? Please provide your comment or suggestion below. 
Part B: EKSA @ i-PUTRA Best Workspace Competition

We are delighted to have you participate in our Best Workstation Competition, held as part of the EKSA evaluation. Your role is crucial in fostering healthy competition among our staff and helping to create a more conducive and inspiring work environment for everyone.

This competition aims to identify and reward the most organized, functional, and aesthetically pleasing workspace in i-PUTRA. Your expertise and keen eye for detail will ensure that the best workstations are recognized and celebrated.

Judging Criteria:

  • Organization: Assess the level of cleanliness and organization.
  • Aesthetics: Consider the visual appeal and personalization of the workspace.
  • Functionality: Review the functionality and accessibility of equipment and accessories.
  • Overall Impression: Provide an overall rating based on your comprehensive evaluation.

Categories:

  1. Best Office (Management)
  2. Best Workstation (Staff)

Your participation not only supports the spirit of healthy competition but also aligns with our commitment to EKSA standards, enhancing our organization's workspace management.

Thank you for your time and dedication in judging this competition. We look forward to your expert insights and the positive impact they will have on our workplace.

May the best workspace win!

Best Office (Management)
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Please provide your comments regarding your selection for the Best Office (Management)

Best Workstation (Staff)
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Please provide your comments regarding your selection

for the Best Workstation
Which section of an organization applies EKSA best practices?
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Do you have any ideas or input on how we can strengthen our EKSA environment?
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This form was created inside of Universiti Putra Malaysia.