RCB Product Feedback Survey - English
Thank you for taking the time to help us improve our e-scooters, e-bikes, and other products! Your suggestions may be directly used in new products or upgrades, and you could even win prizes.

Your feedback is invaluable: Complete the survey to earn an instant reward. Plus, we'll select top suggestions and give them away for special prizes, including an RCB e-scooter, e-bike, or accessories pack!

The survey closes on October 30, 2025, and the winners will be announced in November on RCB's official Facebook and Instagram accounts.
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What is the model of the RCB product you currently use, and how long have you been using it?
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What do you primarily use your scooter/bike for? (Select all that apply) *
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What do you like most about your current scooter/bike/other products? (e.g., power, battery life, design, comfort) *
What aspects do you think need improvement? (e.g., appearance, riding feel, functions, battery, accessories)

Have you encountered any issues during use? (Select all that apply)


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If we launch new products, which features would you most want? (Select all that apply)

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What accessories would you most like to see from RCB? (e.g. child seats, bike baskets, handlebar bags)
What's your ideal price range for your next electric scooter/bike?

Would you accept a slightly higher price for better specifications?

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When considering purchasing your next electric scooter/bike, what factors are most important to you? (Select up to 2) *
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Please share your other suggestions or thoughts about RCB products:
(Your feedback means a lot to us. We sincerely hope to hear your thoughts so that we can better serve you.) *
Optional: If you’d like to participate in our rewards program and be contacted for prize distribution, please leave your email address below:
We will keep your email confidential and use it only for contacting you regarding your feedback rewards. *
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