#RidersRespond Transit Tour Survey
Subway Station:
Choose
Van Cortlandt - 242 (1)
168th St (A/C/1)
125th St (A/B/C/D)
59th St (A/B/C/D/1)
City Hall/Chambers (4/5/6/J)
East Broadway (F)
125th St (4/5/6)
Yankee Stadium - 161st St (B/D/4)
Mosholu (4)
3rd Ave & 149th (2/5)
Grand Central (4/5/6/7/S)
Times Square (A/C/E/N/Q/R/S/1/2/3/7)
Queensboro Plaza (7/N/W)
Jackson Heights - Roosevelt Ave (7/E/F/M/R)
Sutphin Blvd - Archer Ave (E/J)
Broadway Junction (A/C/J/Z/L)
Jay St - Metrotech (A/C/F/R)
36th St (D/N/R)
Coney Island (Q/F/D/N)
7th Ave (F/G)
Metropolitan Ave - Lorimer St (G/L)
Stapelton (SI Railway)
Union Square (4/5/6/L/N/R)
Other
Other Subway Station:
Your answer
What is your biggest issue with the subway system?
Overcrowding
Time delays
Inaccessibility or broken elevators
Service changes or station closing
Lack of real-time information on service changes or alternate routes
Garbage on platforms and tracks
No issues at all!
Other:
Clear selection
How many days a week do you experience subway delays? (Delay = unexpectedly long wait)
Never
1-2 times per week
3-4 times per week
5-6 times per week
Daily
Clear selection
If delayed, how long is the delay on average?
5 minutes or less
10-15 minutes
20-30 minutes
45 minutes - 1 hour
More than an hour
Clear selection
How often are you on a crowded train or platform?
Never
1-2 times per week
3-4 times per week
5-6 times per week
Every day
Clear selection
When was the last time you were late to work or an appointment due to the subway?
A year ago/never
Six months ago
Three months ago
One month ago
1-2 weeks ago
This week
Clear selection
How often do you find out about service changes after you enter the subway system?
Multiple times per week
Once per week
Once every other week
Once per month
Once every three months or never
Clear selection
Which of these system improvements do you feel should be prioritized?
Cleaner stations and subway cars
Better real-time information alerts on delays, service changes, and alternate routes
On-time and more frequent trains
Working elevators and escalators
Other:
Submit
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