Indiana Memorial Cremation & Funeral Care Feedback
At Indiana Memorial, we want to ensure our Funeral Home provides the highest level of customer satisfaction and support. The best way for us to accomplish our mission is by acting on feedback provided by our customers. Responses can be anonymous. Your feedback will ensure we can maintain the level of quality, sincerity and trust that we have built our reputation on since opening in 2004.
Which location did you primarily work with?
Which factors were important in the selection of the Funeral Home to serve you?
Check all that apply
How likely would you recommend our Funeral Home to others?
Would Not Recommend
Very Likely to Recommend
How would you rate the staff at Indiana Memorial
Please use the following scale to rate the quality of the items below.
Timely Response
Poor
Excellent
Attention to Detail
Poor
Excellent
Communication Skills
Poor
Excellent
Professional Conduct & Appearance
Poor
Excellent
Ability to Address Your Needs
Poor
Excellent
How would you rate the handling of making the arrangements?
Please use the scale to rate the items below
Courtesy & Compassion of Staff
Poor
Excellent
Professionalism & Expertise of Staff
Poor
Excellent
Understanding of Your Service Needs/Wishes
Poor
Excellent
Ability to Fully Answer Your Questions
Poor
Excellent
Fully Explained Available Service Options
Poor
Excellent
Provided a Variety of Options for Merchandise
Poor
Excellent
Clearly Explained Service Costs
Poor
Excellent
Gave Ample Time to Make Choices
Poor
Excellent
Did the Funeral Director offer you personalized service options?
Were you satisfied with the options that were available?
How would you rate the professional services that were offered?
Poor
Excellent
Was the cost of the professional services provided...
Looking back, is there anything that you would change about the service?
Your answer
What could be done to better serve your needs?
Your answer
Do you have any additional comments that you'd like to share?
Your answer
May we post your responses to our website?
If you'd like to be contacted by our Staff to pre-arrange funeral services for yourself or a loved one please provide your contact information below
Your answer
Please provide a Google Review of your Experience
Scan the QR code or click the link below
https://goo.gl/tVgXTu (Indianapolis) http://goo.gl/CCXiZS (Trafalgar)
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