CUSTOMER SATISFACTION SURVEY
DRIMAXX appreciates your business. Thank you for letting us know about your experience with us. This survey should take you about 5 - 10 minutes to complete. We are committed to providing world-class service to you and your candid feedback is critical to our focus on continuous improvement.
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Response time to your initial call for service
Very Dissatisfied
Very Satisfied
Clear selection
Ability to arrive on-site as scheduled
Very Dissatisfied
Very Satisfied
Clear selection
Product knowledge and competence
Very Dissatisfied
Very Satisfied
Clear selection
Timelines of resolution
Very Dissatisfied
Very Satisfied
Clear selection
Quality of resolution
Very Dissatisfied
Very Satisfied
Clear selection
Ability to resolve your issue on the first visit
Very Dissatisfied
Very Satisfied
Clear selection
Courtesy and professionalism
Very Dissatisfied
Very Satisfied
Clear selection
Professional appearance of field representative
Very Dissatisfied
Very Satisfied
Clear selection
Overall satisfaction with field service
Very Dissatisfied
Very Satisfied
Clear selection
Ease of doing business with DRIMAXX
Very Dissatisfied
Very Satisfied
Clear selection
Ability to deliver outstanding quality, service, and value
Very Dissatisfied
Very Satisfied
Clear selection
Ability to keep commitments
Very Dissatisfied
Very Satisfied
Clear selection
Overall satisfaction with DRIMAXX
Very Dissatisfied
Very Satisfied
Clear selection
How likely are you to recommend DRIMAXX to a friend or colleague?
Very Dissatisfied
Very Satisfied
Clear selection
If there were one thing we could improve upon in regards to our services, what would that be?
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