Stroud Homes Contractor Induction
1. Fill in your details. Your induction is good for all locations but indicate the main Stroud Homes location you are working with. This helps us keep track of records.
2. Watch the VIDEOS by James Stroud and complete the QUIZ questions. He will outline the standards that are expected when you are working on site. You can also take a look at the course notes:
Course Notes:
https://franchise.stroudhomes.com.au/wp-content/uploads/2018/03/Script-Contractor-Induction-video.pdf
3. IMPORTANT: You need to answer ALL questions and you need to get all questions CORRECT but you can re-attempt the quiz as many times as you need.
4. At the end of this quiz SUBMIT your results. You can then VIEW SCORE. If all correct (33/33) then your are finished. If you got some wrong then you can EDIT RESPONSE and SUBMIT again.
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Email address
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Your email
Your details
Your full name
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Your answer
Your company/employer
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Your answer
Stroud Homes location contracting to
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0 points
Choose
Adelaide Hills
Ballarat
Brisbane East
Brisbane North
Brisbane South
Brisbane West
Bundaberg
Caloundra
Canberra
Cardinia
Casey
Coffs Harbour
Fraser Coast
Gold Coast North
Gympie
Gold Coast South
Ipswich
Lockyer Valley
Melbourne North
Melbourne North West
Melbourne Outer North East
Melbourne Western
Northern Rivers
Port Macquarie
Rockhampton
Sydney South West
Sunshine Coast
Tamworth
Toowoomba
Wagga Wagga
Wollongong
Young and Goulburn
Videos
Introduction
Customer Communication
Quiz
At Stroud Homes we want you to avoid in depth conversations with the customer. This is because: Select one (1) answer.
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1 point
You won’t make any money if you spend too much time speaking to the customer.
In depth conversations between customer and subcontractor erode the control Stroud Homes has over the job.
It’s better if the customer deals with one point of contact at Stroud Homes - the supervisor.
All of these are good reasons
If a customer visits the site which of the following is OK to say or do? Select any three (3) that apply.
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1 point
Explain to the customer how awesome you are at your trade
Politely say hello and continue working
Make the customer feel at ease and give them a tour of the site.
Point out any hazards
Tell the customer a hilarious joke
Report customer visits to the supervisor by SMS
Required
Video
Site Neatness & Signs
Quiz
Mark the following statements as true or false:
A clean and tidy site reduces workplace health and safety risks
1 point
True
False
Clear selection
Clean up your work area every day
1 point
True
False
Clear selection
If I am working at the back of a large home I can make a new pile of rubbish there
1 point
True
False
Clear selection
If you are doing work on site after handover and no bin is available what should you do? Select the one (1) correct answer:
1 point
Put the dust/rubbish in a neighbours bin
Take the dust/rubbish with you and deposit at another Stroud Homes site.
Hide the rubbish under the customers sofa
Leave the rubbish on the front yard for the supervisor to pick up later
Clear selection
Which of the following statements about Stroud Homes site signs are correct? Select any two (2) responses that apply.
1 point
Some customers will think that if you can’t even put a sign up straight you might not be able to build a house properly
So long as the sign is visible it doesn’t matter if it is not level.
Signs are an important sales tool – people call after seeing our signs.
Your site supervisor will fix up the signs each time he visits.
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