Stroud Homes Subcontractor Induction (Company Owners)

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NOTE: This induction quiz is for contractors/company owners.
Employees of contractors should use this induction: https://forms.gle/SJLDDhKZMyMnXoZ38

Instructions:
1. Fill in your details. Your induction is good for all locations but indicate the main Stroud Homes location you are working with. This helps us keep track of records.

2. Watch the VIDEOS by James Stroud and complete the QUIZ questions. He will outline the standards that are expected when you are working on site. You can also take a look at the course notes:

Course Notes: https://franchise.stroudhomes.com.au/wp-content/uploads/2018/03/Script-Contractor-Induction-video.pdf

3. IMPORTANT: You need to answer ALL questions and you need to get all questions CORRECT but you can re-attempt the quiz as many times as you need.

4. At the end of this quiz SUBMIT your results. You can then VIEW SCORE. If all correct (33/33) then you are finished. If you got some wrong then you can EDIT RESPONSE and SUBMIT again.

Email *

Your details

Your full name *

Your company/employer *

Stroud Homes location contracting to *

0 points

Videos

Introduction

Customer Communication

Quiz

At Stroud Homes we want you to avoid in depth conversations with the customer. This is because: Select one (1) answer. *

1 point

You won’t make any money if you spend too much time speaking to the customer.

In depth conversations between customer and subcontractor erode the control Stroud Homes has over the job.

It’s better if the customer deals with one point of contact at Stroud Homes - the supervisor.

All of these are good reasons

If a customer visits the site which of the following is OK to say or do? Select any three (3) that apply. *

1 point

Explain to the customer how awesome you are at your trade

Politely say hello and continue working

Make the customer feel at ease and give them a tour of the site.

Point out any hazards

Tell the customer a hilarious joke

Report customer visits to the supervisor by SMS

Required

Video

Site Neatness & Signs

Quiz

Mark the following statements as true or false:

A clean and tidy site reduces workplace health and safety risks

1 point

True

False

Clear selection

Clean up your work area every day

1 point

True

False

Clear selection

If I am working at the back of a large home I can make a new pile of rubbish there

1 point

True

False

Clear selection

If you are doing work on site after handover and no bin is available what should you do? Select the one (1) correct answer:

1 point

Put the dust/rubbish in a neighbours bin

Take the dust/rubbish with you and deposit at another Stroud Homes site.

Hide the rubbish under the customers sofa

Leave the rubbish on the front yard for the supervisor to pick up later

Clear selection

Which of the following statements about Stroud Homes site signs are correct? Select any two (2) responses that apply.

1 point

Some customers will think that if you can’t even put a sign up straight you might not be able to build a house properly

So long as the sign is visible it doesn’t matter if it is not level.

Signs are an important sales tool – people call after seeing our signs.

Your site supervisor will fix up the signs each time he visits.

Clear form

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