Share your frustration with online shopping so we can fix them

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E-commerce is riddled with problems like the impossible sizing guides, or sneaky tricks to get you to buy more than what you need or want. (Think urgency messages like "Only one left in stock, hurry! 🔥".)

Kind Commerce exist to make e-commerce more sustainable

Our vision is to build online shopping that enables you to make informed, intentional and sustainable purchase decisions.

Thank you for contributing to our research!

If you are interested in Kind Commerce work, check out

Kind Commerce website

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Have ever bought something impulsively because you felt rushed?

Yes, because of a countdown clock

Yes, because of a scarcity messaging (eg: only one left in stock)

No, I never fall for these tricks

Don't remember

Other:

Have you ever ordered multiple sizes of an item to make sure

Yes, I often do this, I never know what will fit

Yes, I did it a couple of times, but generally I order only one size

Never done this

Other:

Clear selection

Tell us about an example when online shopping got you frustrated.

Include links to the specific page that frustrates you.
The more descriptive you are with the problem the better.

Do you have any positive experience in online shopping? When something went surprisingly smooth?

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