Raise a Concern
If you have a concern in relation to a student or something happening in school we'd like to help.  

It is in everyone's interest that concerns are resolved at the earliest possible stage. Many issues can be resolved informally, without the need to use the formal stages of the complaints procedure. 

Burnside College takes concerns seriously and will make every effort to resolve the matter as quickly as possible. 
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Email *
Your Name *
Preferred Contact Number  *
Student's Name (if relevant)
Relationship to Student (if relevant)
Nature of Concern *
Required
Details of Concern *

All concerns will be passed to the appropriate member of staff for investigation. If your concern is raised outside of term time, it will be actioned upon our return to school.

Once a concern is submitted, the relevant member of staff will contact you within two working days. While we aim to resolve all concerns within this timeframe, this may not always be possible. We will still be in touch within those two days to provide an update. If no response has been received within five working days, the concern will automatically be escalated.

If your concern is urgent, please contact Main Reception directly.

A copy of your responses will be emailed to the address you provided.
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