Refund/Cancellation Policy
If the client chooses to cancel an event, a full refund will be provided up to four (4) weeks prior to the start of the scheduled event. If cancellation is requested within four (4) weeks of an event, a 60% refund may be issued.
If we are unable to meet the minimum event requirements, there are two possible solutions:
• Client will be offered an alternative event (such as downgrading from a full tour to a Side Quest w/ partial refund), or
• A full refund will be issued to the client
As a company, we want to ensure that the people and art we support reflects the ethics that we hold. As such, we refuse to work with anyone who supports hateful or disparaging ideologies, such as racism, sexism, transphobia, anti-semitism, or hate of any kind. If, after making an agreement, we learn that a client or their work reflects any of the aforementioned things or that the author or their views go against the culture we're trying to create, we reserve the right to cancel any contract and sever ties with the author going forward.