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Belltower Customer Experience Survey
We would love to hear your thoughts or feedback on how we can improve your experience!
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* Indicates required question
Which Belltower location do you visit most often?
*
Highland
Shelby Farms
I visit both locations
First-time guest
How often do you visit Belltower?
*
Daily
A few times per week
Once a week
A few times per month
Rarely
What brings you to Belltower most often?
(Select all that apply)
*
Coffee drinks
Food menu
Pastries / bakery
Pottery studio
Study / work space
Meeting friends
Events (story time, trivia, markets, etc.)
Retail shopping
Other:
Required
How satisfied are you with our coffee and drink menu?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Other:
How satisfied are you with our food options?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Other:
How satisfied are you with our pastry options?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Other:
Anything you’d love to see added to our menu?
*
Your answer
Which Belltower events have you attended?
(Check all that apply.)
*
Trivia Night
Story Time
Art Markets
Live Music / Open Mic
Special Workshops (ex: ornament workshop)
None yet
Required
What types of events would you like to see added at Belltower?
*
Your answer
Have you purchased a retail item before?
*
Yes
No
Which types of items would you be most interested in seeing at Belltower?
(Select all that apply)
*
Branded drinkware
Branded apparel
Handmade pottery
Cozy home items (candles, etc.)
Premium coffee-related items
Seasonal gifts
Other:
What’s one thing Belltower could do to make your experience even better?
*
Your answer
Would you recommend Belltower to a friend?
*
Yes
No
What is your age range?
*
18–24
25–34
35–44
45–54
55+
Email
*
Your answer
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