Client Satisfaction Survey

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Here at Guardian Home Care, we are always trying to improve our client experience. By filling out this survey, you can help us see where we are excelling and where we may be falling short. All responses are anonymous. As always, we appreciate you so much!

How long have you been using Guardian Home Care services?

Less than 2 months

2-6 months

6 months-1 year

1+ year

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How satisfied are you with the quality of caregivers you have had in the last 3 months?

Very unsatisfied

Very satisfied

Clear selection

How satisfied are you with the communication from your care coordinator?

Very unsatisfied

Very satisfied

Clear selection

How satisfied are you with your schedule?

Very unsatisfied

Very satisfied

Clear selection

How satisfied with you with your hourly fee?

Very unsatisfied

Very satisfied

Clear selection

How satisfied are you with the ease of billing?

Very unsatisfied

Very satisfied

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How satisfied are you with the customer service at Guardian Home Care?

Very unsatisfied

Very satisfied

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How likely are you to recommend Guardian Home Care to a friend or family member?

Very unlikely

Very likely

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I feel that my privacy and property are respected

Strongly agree

Strongly disagree

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What do you love the most about Guardian Home Care?

What could Guardian Home Care improve?

Is there any caregiver that has stood out as being exceptional in their care and customer service that you would like to mention?

Is there anything else you would like to share with us?

Submit

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