Survey of the Central Library Services Central Library
Survey of the Central Library Services Central Library ofthe MahachulalongkornrajavidyalayaUniversity Pleaseplace ain the boxthat corresponds with youropinion.
There are 4 Partsto thissurvey:
Part 1 General Informationof the Respondent
Part 2 Usage Details
Part 3 Satisfaction Survey
Part 4 General Comments
Part 1 General Informationof the Respondent.
1. Status
2. Department/Faculty
Your answer
3. Monkhood / Vital Status
Part 2 Usage Details.
1. How many times permonth do you use the library?
2 . What times do you usually use the library services?(You may give more than 1 response)
Required
3. What library services do you use? (You may give more than 1 response)
Part 3 Satisfaction Survey of theServices of the Central Library of MahachulalongkornrajavidyalayaUniversity3.1 Services oftheCentral Library
3.1 The ease and speed of finding iinformation resources.
Excellent
Very good
Good
Fair
Poor
1.The ease and speed of finding iinformation resources.
2. Book recommendations / Introduction of new books.
3. Service of borrowing and returning information and audiovisual media.
4. Library staff answering questions,researching, and providing the information you need.
5. Newspaper journal service.
6. Computer services.
7. Locker service.
8. Your overall opinion of the library services.
3.2 Information ResourcesandInformation Services.
Excellent
Very good
Good
Fair
Poor
1. The diversity of information resources available in the library.
2. The amount of information resources to meet the needs of users.
3. Information resource management system in the library is conducive to information research.
4. The type of information resources is sufficient to meet your needs.
5. The amount of information resources available meets the needs of your curriculum.
6. Your overall opinion of the library information resources.
3.3 Information technology
Excellent
Very good
Good
Fair
Poor
1. Computersare efficient and well maintained.
2. Internet services.
3. WiFi service.
4. Communication channels between the library and the users.
5. Your overall opinion of the Information Technology services.
3.4 Librarypersonnel
Excellent
Very good
Good
Fair
Poor
1. Service and courteousness of library staff.
2. Library staff attentiveness, enthusiasm and willingness to serve.
3. Advice and assistance provided by the library staff.
4. Library staff provide the same level of service to all users.
5.Your overall opinion of the library personnel.
3.5 Library facilities
Excellent
Very good
Good
Fair
Poor
1. The environment is clean and tidy.
2. There is sufficient seating.
3.The room temperature and lighting is suitable for reading and researching.
4. The library atmosphere is conducive to study.
5.Your overall opinion of the library facilities.
Part 4 General Comments. Please provide any other comments relating to the library.
4.1 Features of the library that you are impressed with
Your answer
4.2 Areas that could be updated or improved
Your answer
4.3 Suggestions you have for the library
Your answer
Thank you for yourcooperation
Central Library of MahachulalongkornrajavidyalayaUniversity
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