We're all ears!

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We're all ears!

Welcome to The Forum Shopping Centre's customer service survey.

Your views really matter to us so thank you for taking the time to share your thoughts and for taking part in our survey – it will only take a few minutes!

We’ll be using the information you share to help us improve the services we offer by better understanding why you are visiting and how you use our centre.

If you decide to enter our prize draw at the end of the survey, we will only ask for contact details so we can get in touch if you’re the lucky winner.

Getting to know you

We’d like to get to know you a little better. This information will be used to get a better understanding of who is visiting our centre. It will be used anonymously and won’t be recorded against your details.

Please tell us when you last visited the centre. *

YYYY

And what time of the day did you visit? *

Why did you visit us? Please select all that apply. *

To purchase a specific item

To browse and purchase a number of items

To use the Click and Collect service

To shop for someone else

I work at the centre

Leisure/a day out

To meet friends

To use a local service, ie eyes tested

Other

Required

How old are you? *

What is your gender? *

How often do you visit us? *

On average, how long do you stay when visiting our centre? *

On average, how much do you spend when visiting our centre? *

How much of your spend is on groceries? *

How did you travel to us today? *

How did you hear about this survey? *

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