New Student Portal Problems
An EXMSS-provided portal for students to submit feedback and complaints about the new Student Management System
What is your main study mode?
About half and half
At what level of intensity are you studying?
15 credits (one course) per semester
30 credits (two courses) per semester
45 credits (three courses) per semester
60 or more credits (four or more courses) per semester
What is your current main level of study
How many semesters have you been studying at Massey
Please give a short summary of the main issue you've had with the new enrolment portal
How serious is the resulting disruption to your study?
Inconvenience and slight/moderate waste of time
Causing significant risk of failing my studies or having to withdraw
Does your recent experience with the new student portal discourage you from enrolling with Massey again in the future?
Not at all
Might make me think twice
Making me seriously look elsewherre
I'm transferring to another university or dropping out
To what extent do you agree with this statement: "My issues with the new enrolment portal have been promptly and professionally resolved by the University"
Anything else you wish to share here?
Do you wish to give contact details (eg email, phone)?
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