Client Service Feedback
1. Service used.
Please pick all that apply.
2. Being seen
How easy did you find it to use our services?
3. Being understood.
How well did the adviser understand your problem?
How happy are you about the time you had to discuss your problems?
4. Future advice
Would you use Talking Money's services again?
Would you recommend using Talking Money to others?
5. Advice given.
Was the advice given easy to understand?
How useful was the advice you received?
6. Results of our service to you.
Overall, how happy are you with the service you have received?
Do you have increased knowledge as a result of receiving advice?
7. Which Local Authority do you live in?
8. Additional comments.
If you have any further comments or suggestions that may help us improve our level of service please let us know below.
Your answer
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