2019 City of Madera Transit Survey
We want to know what you think of us, the transit services we provide, and the potential new bus stop locations. Answer each question by placing an X inside the correct box/oval. To take the survey online go to:
https://goo.gl/forms/WaXQADsnJY7FYsb92
* Required
What is your home zip code?
*
Your answer
What is the nearest street intersection to your home?
*
Your answer
Have you ever traveled on MAX or Dial-A-Ride(DAR)?
*
MAX (fixed route bus)
Dial-A-Ride (reservation bus)
I have never ridden MAX or DAR
If you traveled on MAX what Route did you travel on?
*
Route 1 (red line)
Route 2 (blue line)
Route 3 (yellow line)
I don't know
not applicable
Choose One
Route 1 (red line)
Route 2 (blue line)
Route 3 (yellow line)
I don't know
not applicable
Choose One
How many days per week do you usually ride the bus
*
7
6
5
4
3
2
1
less than 1 day per week
Choose One
7
6
5
4
3
2
1
less than 1 day per week
Choose One
How did you pay for your fare today?
*
Choose
Cash
Monthly Pass
Reduced Fare MAX Ticket (senior, disabled, medicare)
Reduced Fare DAR Ticket (senior, disabled, medicare)
Full Fare MAX Ticket
Full Fare DAR Ticket
Free (ADA companion)
Have not ridden on MAX or DAR
How did (or would) you get to the bus stop/pickup location for your trip?
Choose
Someone else drove me
Walked (less than ¼ mile)
Walked (more than ¼ mile)
Transfer from Madera County Connection
Bicycled
Pickup location was my home/business
How often if ever do you use the website
www.madera.gov/transit
*
Choose
Several times a week
Once a week
Once a month
Once every 2 -3 weeks
Once every 2 -3 months
Less often than every 3 months
This is my first time visiting the website/never
If you use the website, how do you access it?
*
Computer at work
Home computer
mobile phone/ smart phone
I do not use
Select all that apply
Computer at work
Home computer
mobile phone/ smart phone
I do not use
Select all that apply
Overall how satisfied are you with MAX or DAR services?
*
Very Satisfied
1
2
3
4
5
Very Disatisfied
How likely are you to recommend MAX or DAR services to a friend?
*
Not Likely at All
1
2
3
4
5
6
7
8
9
10
Very Likely
What are the main reasons you use (or would use) MAX or DAR services?
*
School
Religious services
Shopping, grocery store, bank
Medical/dental appointments (in Madera)
Medical/dental appointments (outside of Madera)
I do not use
Work
Social outings
Required
How likely are you to take DAR to go to Madera Marketplace (where WalMart is located)?
*
Very Likely
1
2
3
4
5
Not Very Likely
How would you like us to communicate service delays? (check all that apply)
*
On-board/Live announcements
Facebook
Flyers at bus stops
Email/text alert
Electronic message boards/displays
Twitter
Required
The MAX bus stop near Walmart was closed, if a new stop was opened near Pak-N-Save in the same shopping center, how likely are you to ride the fixed-route bus to get there and which stop would you use?
Very Likely
Somewhat Likely
Not Likely
I would sometimes use the new Pak-N-Save stop
I would use the stop on Cleveland/Schnoor (near Baz Allergy Center)
I would sometimes use the stop behind Walgreens
Would schedule a DAR ride directly to Walmart
I would ONLY use the new stop at Pak-N-Save
Very Likely
Somewhat Likely
Not Likely
I would sometimes use the new Pak-N-Save stop
I would use the stop on Cleveland/Schnoor (near Baz Allergy Center)
I would sometimes use the stop behind Walgreens
Would schedule a DAR ride directly to Walmart
I would ONLY use the new stop at Pak-N-Save
Do you have a valid driver's license?
Yes
No
Choose One
Yes
No
Choose One
Clear selection
Do you have a City of Madera Transit Special Rider Card?
*
Yes
No
I don't know
Choose One
Yes
No
I don't know
Choose One
How many working automobiles do you have available to use?
*
0
1
2
3
4
5 or more
Number of Automobiles
0
1
2
3
4
5 or more
Number of Automobiles
How many people, including yourself, are in your household?
*
Your answer
Are you male or female?
Female
Male
Other:
Clear selection
Are you Hispanic/Latino
Yes
No
Clear selection
What best describes your race? (check all that apply)
*
White/Caucasion
Asian/Asian American
Black/African American
American Indian
Native Hawaiian or other Pacific Islander
Other:
What year were you born?
*
Your answer
Approximately what was your total household income last year before taxes? (select one)
*
Choose
less than $10,000
$10,000 - $14,999
$15,000 - $24,999
$25,000 - $34,999
$35,000 - $49,999
$50,000 - $74,999
$75,000 - $99,999
$100,000 - $150,000
$150,000 +
Let's keep in touch. Please provide your email address (we promise no spam and will not sell your email address).
Your answer
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