BroCare for Printer & Multi-Functions
What is BroCare ?
BroCare is an enhanced service package that provides additional coverage for our customers. It is essentially an after-sales service that gives you the assurance of quality service rendered by our team of professional engineers.

Brother understands that you (or your business) may require more than a standard on-site warranty. With these additional services offered in the various Brother BroCare packages, you can now be rest assured that your Brother equipment remains in a hassle-free and satisfactory condition; giving you a peace of mind.

There are 3 different types of BroCare Packages:
Depending on the model purchased, customers can enjoy the suite of after-sales services that come with it.
(1) Free User Training- Brief demonstration on machine function and usage.

(2) 4 Hour Response Time- Monday to Friday from 9am – 6pm. Last Call at 2pm.

(3) Preventive Maintenance covers general servicing and maintenance.

(4) Drum Replacement is based on BroPlan Package.

BroCare for Printer is currently applicable to the following models:
HL-5100DN, HL-L6200DW, HL-L6400DW, MFC-L6900DW,
MFC-L5700DN, MFC-L5900DW
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