Buddy Scheme Volunteer Code of Conduct 2022/23
The Students’ Union Buddy Scheme actively seeks to provide all volunteers with a positive and worthwhile experience of volunteering. We want everyone who volunteers for us to feel safe, supported, valued, and to enjoy volunteering their time. You need to know what you can expect from us. Similarly whilst volunteering with us you are in the position of representing the Students’ Union. We therefore need to agree what we can expect from you.


As a Buddy Scheme Mentor Volunteer you will ensure that…
-  You commit to a minimum of 1 hour a week contact with your Buddies either via online means or in person.
- You have read and understood the role responsibilities.
- You contact your buddies as soon as possible after you are matched.
- If you would like to meet in person, please choose a public space, preferably on campus!
- You continue your support for as long as your Buddy/ies needs over the semester.
- You inform us if you decide to leave your volunteering, your buddies no longer needs support or you’re not getting on.
- You will notify us if you have any communication problems with your buddy/ies.
- Provide feedback via our surveys.
- You inform us of any changes to your details i.e. change of address, contact number etc.
- You do not extend the professional boundaries of your voluntary role without guidance.
- Maintain a duty of care during your mentoring, advise the appropriate support service if you are concerned.
- You follow all regulations and guidelines provided by the Students’ Union e.g. health and safety, confidentiality.
 
The Buddy Scheme will ensure that...
- All Buddy Scheme Volunteers receive ongoing support from the Buddy Scheme Team.
- All volunteers will be treated as per our equal opportunities policy.
- You are given the opportunity to feedback on your experiences (we will take your comments seriously and will work towards positive change wherever possible).
- You are given appropriate training and supervision for your volunteering.
- All your personal data is stored in accordance with GDPR.
- You are kept regularly updated.

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