Thank you for your purchase of our product.

In the unlikely event that a problem arises as a result of defect due to manufacturing or workmanship, we will promptly repair the item at our expense or grant a replacement at our discretion. We reserve the right to offer a similar product of comparable value should we unable to repair or replace the defect item.

Should such defects occur within the warranty period, we will, at our discretion, to repair or replace your product upon presentation of sales invoice from our authorized retailers together with the stamped warranty certificate.

Our warranty does not cover

• Product damage that has been exposed to extreme temperature, acids, solvents and moisture.
• Mishandling and abuse or improper handling by airlines and other carriers. For such damages, you are advised to file a damage claim with the carrier concerned.
• Damage due to misuse and neglect.
• Unauthorized repair, modification and alterations. 

For item with warranty period expired, component parts like leather, wheels and other moving parts that have worn out over time may need to be serviced / replaced. We are happy to provide repair-service only for brands carried by us, at our discretion, for a nominal cost.