Travel2Ultra - Ultra Europe 2020 Rescheduled Booking Form

It is with a heavy heart that, due to the ongoing pandemic stemming from COVID-19, the 8th edition of Ultra Europe originally scheduled for 10-12 July 2020 at Park Mladeži is being rescheduled to 9-11 July 2021.

As a purchaser of a Travel2Ultra services for Ultra Europe 2020, we have provided you with the following options to choose from in place of your booking. Please note, you have until 12 July 2020 to submit this form.

Please Note:
• Only the listed purchaser of this booking is authorized to fill out the below form for all accompanying travelers.
• Multiple forms tied to the same booking number will not be accepted.
• This form must be submitted by the aforementioned deadline or else your order will defer to Ultra Europe 2021.
• Incomplete forms will not be accepted. 
Option 1: Defer Booking to Ultra Europe 2021

Your booking for Ultra Europe 2020 will be valid for Ultra Europe 2021. As an added benefit, the festival tickets under your booking will receive a complimentary €20 on-site credit that will be applied to your 2021 festival wristband(s)! You will also receive any information pertaining to your booked services closer to the rescheduled 2021 festival. If you wish to transfer your booking to a friend or family member, you will have the option to do so at a later time.
Option 2: Defer Booking to Ultra Europe 2022

If you are unable to or do not wish to attend Ultra Europe 2021, you may choose to default your order to Ultra Europe 2022. As an added benefit, the festival tickets under your booking will receive a complimentary €20 on-site credit that will be applied to your 2022 festival wristband(s)! You will also receive any information pertaining to your booked services closer to the 2022 festival. If you wish to transfer your booking to a friend or family member, you will have the option to do so at a later time.
Option 3: Request a Refund & Receive Travel Voucher

If you are unable to attend Ultra Europe 2021 or Ultra Europe 2022, you may request a refund for the festival ticket(s) under your booking. If you request a refund, you will be emailed regarding the status of your application in due course. Once your submitted information has been deemed valid, your refund will be processed for the face value of your ticket minus booking fees to the card, Paypal account or bank account originally used to make your booking. The funds will appear in your account within 90 days following your submission of the form.

Additionally, by selecting this option we will provide you with a travel voucher in the total amount of the other booked services under your package. This travel voucher can be used anytime up until 31 December 2021.
Important Notes:
• If you choose to defer your booking to Ultra Europe 2021 or Ultra Europe 2022, you will receive an updated confirmation with more information pertaining to the services and/or accommodation under your booking closer to your chosen event.
• By deferring your booking to Ultra Europe 2021 or Ultra Europe 2022, you will not have any additional payments to make if your booking has been fully paid. However, if your booking was purchased with a payment plan and you have not finished paying it off yet, you will have until 10 February 2021 to do so.
• If you wish to transfer your booking to a friend or family member, you may do so at a later time.
• If you do not wish to transfer your booking to Ultra Europe 2021 or Ultra Europe 2022, please note that the refund request is valid only for the festival ticket(s) under your booking. However, with the current global climate existing, we are offering CMT d.o.o. travel vouchers in place of the other services confirmed under your booking. This travel voucher is equal to the face value of all other booked services minus non-refundable fees, valid for travel arrangements in Croatia from 5 July 2020 to 31 December 2021. Travel vouchers are non-transferable.
Travel2Ultra Booking number (as listed in the booking confirmation email): *
Name & surname (as listed in the booking confirmation email): *
Email address used for booking: *
Choice: *
Hereby I affirm that I have read and understand Travel2Ultra Terms&Conditions (https://travel2ultra.com/terms-conditions) and have no other claims related to this case. *
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