We thank you in advance for your participation.
Donna Buehler and Liz Hill are co-authors for a chapter in International Ombuds Association (IOA)'s forthcoming Book, The Organizational Ombuds: Foundations, Fundamentals, and its Future.
Our chapter explores how ombuds build relationships and engage with entities* across the organization while abiding by IOA's Standards of Practice. This includes:
- addressing visitor concerns,
- inspiring trust in others,
- meeting common goals,
- making connections,
- addressing systemic issues,
- and promoting the office.
In addition, we aim to provide a framework to consider when determining whether or not to participate in organizational activities.
*The term
entities includes individuals, units, departments, stakeholders, constituents, leaders, and anyone you work with, or consult with, across the organization.
We would like to know whom you
connect with across the organization(s) that you serve to address and accomplish your objectives. For example: human resources, senior leaders, legal counsel, unions, etc.
- How do you go about developing those relationships?
- What type of activities do you engage in?
- Why do you do it?
- How do those efforts demonstrate the value of the Ombuds Office?
The co-authors will extrapolate data for the chapter and refer to common practices and themes in the aggregate. When relevant, anonymous comments may be included.Co-authors contact information:
Liz Hill - elizabeth.hill@colorado.edu (+1 303-492-5077)