2020-2021 NT Tech Help Ticket
If you are having issues with your school issued laptop or login credentials for DPS or NCEdCloud please complete the following form. You will receive an email with further directions shortly. For email passwords, please ask one of your teachers on the next school day.
Student's First Name
Student's Last Name
Student Contact Information
email or phone number
Which of the following do require assistance with?
I need my DPS password to be reset.
I need my NCEdCloud password to be reset.
I need a hotspot.
I am having problems with my school issued ChromeBook. Please answer questions below.
Located on the bottom of your laptop. Example: NT271 or NTH-0101
What is the problem with your laptop?
Please be as specific as possible. (Ex. "Screen flickers when opening lid." NOT "Screen is broken.")
Any other helpful information?
Was the Laptop Dropped, Stolen, Something Spilled on it, ANYTHING that would help me troubleshoot the issue?
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This form was created inside of Durham Public Schools.