Emergency Response Principles and Procedures
Solicitation
Traumatic situations are a particularly sensitive time. Due to the nature of this work, we ask that all providers refrain from solicitation of any kind of their practice outside of the free session they are providing to clients. This includes but is not limited to: giving out business cards for follow up visits in which patients will pay, soliciting for events in which patients will pay to attend, or in any other way soliciting business that is not provided completely free of charge.

Equal Access to Care
No person should be denied access to services. If a person is coming for care during a disaster relief effort, we are to assume they are in need in some way. Unless it be for a medically necessary reason, care will not be denied to any person. In the event that care must be denied, the provider should, to the best of their ability, try to find another more appropriate provider for that person to be seen by.

Emergent Situations
All providers should identify the nearest medical emergency operations team in case of emergency. Should emergency medical care become necessary, the provider should call for help and operate under the scope of their license until appropriate medical help arrives.

Code of Conduct
Providers shall operate with the highest code of professional conduct in all situations.

License and Certification:
All providers shall operate under the scope of their license, certification, and within the parameters of their malpractice insurance. The provider recognizes that it is their personal responsibility to provide such coverage and to make sure that it is valid in the conditions in which they are providing care. The provider releases all organizers of liability should there be a claim made against them by a patient.

Drugs and Alcohol Policy
Drugs and alcohol are strictly prohibited at all locations where we are providing care. Any provider who does not adhere to this policy will be asked not to return.

Confidentiality
Providers shall agree to adhere to the highest level of confidentiality in treating clients. This extends to any photos taken during the process of volunteering services. Pictures shall only be allowed with written consent from clients before a picture is taken.

Hygiene and Infection Control
All providers shall agree to maintain hygiene and sanitation of both themselves and their equipment. This includes using hand washing or hand sanitizing procedures, as well as changing linens or wiping down tables between patients. If a provider hears of a patient with vomiting or diarrhea in one of the shelter locations, it is best to escort them immediately to the nearest shelter medical station and sanitize all they came into contact with. Infectious disease is at much larger risk of spreading due to close proximity and shared space.

Do you agree to all of the above?

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