Networks and network operators are often the first to blame when problems occur in distributed systems and enterprises. Network engineers often spend hours investigating the cause of problems that end up being caused by either a non-network related component or even a component outside of their enterprise network. The goal of this survey is to asses how important this problem is across different enterprise networks and what the requirements of a solution to this problem would be.

*** This survey:

This survey aims at evaluating the need for tools which could help quickly identify whether the network is the cause of an incident or not. It is part of a research effort led by researchers at Harvard and University of Pennsylvania. We expect the findings to help researchers in designing such a tool.

The questionnaire is targeted at network operators. It has a total of 9 questions and should take less than 10 minutes to answer. The survey and the collected data are anonymous (so please do *not* include information that may identify you or your organization). All questions are optional, so if you don't like a question or don't know the answer, please skip it.

A summary of the aggregate results will be published as a part of a scientific article later this year.

*** Contact information:
If you have any feedback on the survey, would like to be notified when we publish a summary of results, or would like additional information, please drop me an email at jiaqigao AT g DOT harvard DOT edu