Access to Banking Webinar
As part of our work on improving access to banking, we are planning an Access to Banking webinar in May for Financial Health Exchange members. The webinar will cover the Basic Bank account agreement, cover the common problems when trying to access an account and how to overcome them, and share good practice from across the sector on improving access to bank accounts.

If you are interested in signing up for the webinar, please provide your contact details on the form below. We will share more details on content, date and time later in April.

Finally, have you experienced clients being refused an account? Do you have information you can share with us so we can identify any new barriers and/or emerging patterns about lack of access? The more info you can give, the better we can understand the barriers and support you to tackle them effectively.

Your name
Your answer
Your email address
Your answer
Your organisation
Your answer
Are your clients being refused a bank account?If so, can you share the following details with us so we can identify any new barriers and/or emerging patterns about lack of access?
Where are you based?
Your answer
Which client group are experiencing problems?
Your answer
What’s happening? (e.g. they are being turned away, being given a full current account when they should have been given a Basic Bank Account etc.?)
Your answer
If they are being refused, what’s the reason given? (Poor credit score, lack of ID, other?)
Your answer
If it’s an ID issue, what kind of ID documents did they have? What did the bank say?
Your answer
Did the client experience any significant negative impact as a result of being refused the account? (loss of job offer or employment/income, loss of accommodation, other?)
Your answer
Have they got an account now? If yes, how and where?
Your answer
Are you having sustained success in accessing accounts for excluded clients? Please tell us how you are achieving that. What can we share with other Exchange members?
Your answer
What else do you want to know about accessing bank accounts?
Your answer
Submit
Never submit passwords through Google Forms.
This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Additional Terms