Haskell Township Library Survey
In order to serve you better, please fill out this survey
How often do you visit the library?
At least once a week
Once every three weeks
Once a month
Once every six weeks
Once a year
If you have not visited the public library in the last year, which of the following reasons describes why?
I didn't have time
The library hours were not convenient
I buy books and read them at home
I get all the information I need elsewhere
I get the information I need from the internet
The library is too far
The library is for children only
In the past I didn't find what I needed
The library would not have what I needed
I don't know where the library is
I don't need a library
It's too difficult for me to get to the library
I don't feel welcome at the library
The service at the library isn't very good
The library is not handicap accessible
What are your main reasons for using the library? ( check all that apply)
To borrow best sellers
To borrow other fiction
To borrow non-fiction books
To use the children's library
To use the young adult area
To borrow videos, CD's or audio tapes
To use the copy machine
To read magazines
To read newspapers
To use the internet
To get information for a school project
To use government publications
To attend story time or other children's programs
To use the computers (non-internet)
To get information for home/car repairs
To get income tax forms
On your last visit did you find what you were looking for?
Do you usually find the books and other materials that you are looking for in the library?
Mark the reasons that explain why you did not get what you were looking for on your last visit
Item was checked out
Library had no material on the subject
I could not find the material
Staff could not find the material
The computers were down
The computers were all in use
I do not know how to use the computers
Staff requested material from another library
Mark all the items that describe the service you received.
Staff was helpful and pleasant
Staff was too busy to help me
I did not ask for help
Staff did not have the knowledge to help me
How do you find out about what is happening at the library?
Library staff members
Overall, how satisfied are you with library services?
Please give us your thoughts on the service at the check-out desk.
Mark all areas in which you would like to see technology improved.
More computers to acces the collection
More online databases
Please give us your thoughts on the area of service of availability of internet computers.
How frequently do you visit the library's website?
This is my first visit
Several times a week
Several times a month
About once a month
How important is the library as a community service?
What is the best time for you to use the library?
School-year: Mon Tues Wed Thurs Fri Sat
Morning (10-noon) Afternoon (noon-5 p.m.) Evening 5 p.m.- 7 p.m.)
Summer: Mon Tues Wed Thurs Fri Sat
Morning (10-noon) Afternoon (noon-5 p.m.) Evening (5 p.m.-7 p.m.)
Mark all areas in which you would like to see the collection improved.
Why do you read books?
Are current materials useful, up-to-date, and are services satisfactory?
What types of fiction do you like to read?
Young Adult Fiction
What types of magazines do you like to read?
Your age group
60 and over
Do you have access to the internet at home?
Do you have children in your household?
Under the age of 12
Between the ages of 13-19
No children at home
Open Ended Questions
Please list any additions you feel the library could make to its collection of materials and services
Please report any changes you feel the library should make in its services to the community.
How does the library not meet your expectations?
What do you like best about the library?
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