I'm a JCPS Parent/Student
This is NOT the link to request a Chromebook from JCPS. You will be sent a separate e-mail and link if you are eligible to request a Chromebook.
JCPS is working on a plan to address family needs across our great district. Dr. Pollio and our communications team will provide instructions on how to request a device in the coming days.
After the instructions are communicated, when you have any questions, please fill out the form and describe your specific need. Thank you!
My student's name:
This form is to request IT support with your device. This is NOT the link to request a Chromebook from JCPS. You will be sent a separate e-mail and link if you are eligible to request a Chromebook.
Please await further information from JCPS Communications.
My student's email address (
My student's school:
What I need help with:
The Chromebook I received isn't working/needs repair
The JCPS Digital Backpack of Success Skills
Access to Parent Portal
Access to my student account (password problems)
Need to update Parent/Guardian information
Please add a detailed description of the technology issue you or your student are experiencing (This is NOT the location to request a Chromebook, please call 313-HELP/313-4357 for help).
We will contact you at the email address associated with the account you are using to fill out this form, unless you provide an alternate method of communication here (either a phone number or alternate email address)
Send me a copy of my responses.
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This form was created inside of Jefferson County Public Schools.