It is suggested first time users read each of these points thoroughly to gain a better understanding.                                            

From Monday 1st July 2019, DDL no longer visit any NRW collection point by default.  All collections can be requested via this e-Form.

You can submit test submissions for the implementation period to gain familiarity if you wish but ensure you select 'Real' if your request is genuine.                                            

Additional phone support is provided by DDL on 01823 255999 during normal office hours.

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