Bawoni Training & Development - Request Form
Thank you for contacting Bawoni to assist you with your training and development needs. We are excited to help you along your customer service or customer experience development journey. Before we proceed, we will need to collect some information about you. Please email us at anytime, if you have any questions - bawoniconsult@gmail.com
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Email *
Contact Name *
Contact Phone Number *
Company Name: *
Industry
Location
How did you find out about Bawoni? *
What Training and Development Service are you interested in? *
Do you have a customer experience strategy? *
Do you have an organised Customer Feedback System? (Experiential Data) *
Will participants have access to a computer for the training? *
We recommend the training be done during business hours. Which time slot works best for you?
Clear selection
If you answered other in the previous question, please explain below.
Which do your prefer for your training? *
Will participants have access to individual/personal email addresses? *
Do you have an Employee Handbook?
Clear selection
How many employees will be taking part in this training? *
What date would you like the training/project to be completed by? (Please note: Earliest training can be completed is at least 7 days after confirmation of payment) *
MM
/
DD
/
YYYY
What is the average level of education for the participants? *
Have participants had any prior Customer Service/Experience Training? *
What are your main challenges when it comes to Customer Service/Customer Experience? Please be as detailed as possible.
What customer service/experience knowledge or skills do you believe your employees need?
What would a successful training look like to you?By the end of this training, what would you want you/your employees to be able to do successfully?
Please select the modules you are interested in for your employees? (Each module is about 30-40mins in duration)
IF other, please indicate below:
Customer Experience development is a journey. We require a dedicated contact that we communicate with consistently through the process to ensure a positive outcome for trainees and client. Do you have someone who we can liaise with consistently?  
Clear selection
Please state their name and position:
THANK YOU!
We will be in touch shortly to follow up
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