Survey: What Does Tiered Re-opening/Closing Look Like in the Pandemic of 2020?
Survey for the hospital-practice acupuncturist community. Date started: 06.01.2020
Goal: learn what current questions and concerns the community has on this topic, have experienced colleagues share their wisdom and "lessons learned".
Suspense date (respond by): 07.31.2020 to have your information included in the first discussion draft.You can edit your answers at any time while this survey is open. We estimate we can collect a draft of answers as often as monthly.
Leads for this Survey (all-volunteer):
Megan Kingsley Gale
Who to contact for questions or more information:
Megan Kingsley Gale, The Hospital Practice Handbook Project
When you have SOPs you can share with the community please email us at:
More resources are available at this online resource:
Preparing for Tiered Re-Opening/Closing during the COVID-19 Pandemic: Wisdom-share Survey
What country do you reside?
What state, district, or territory (U.S.), or province (Canada) do you work in?
Are you a hospital-based acupuncturist?
Yes, currently, inpatient
Yes, outpatient/ambulatory associated with hospital system
Yes, outpatient and inpatient work
I work at a federally qualified health center (FQHC) community health clinic (CHC) or county clinic
I work at a hospice facility that is accredited or eligible for accreditation by The Joint Commission
I work in healthcare at a federal facility (VA, DoD, IHS, etc) that is accredited or eligible for accreditation by The Joint Commission.
No, I do not work at a clinic, facility, or other entity that is accredited by or eligible for accreditation by The Joint Commission. If that is the case, please stop taking this survey. Thank you.
Which health care license(s) do you hold? If not "LAc", please write out the title for clarity
What organization or facility do you work at? List the organization's name and location where you work. For example, Hospital system "ABC Health" of City, Missouri. (optional)
Is your clinical work inpatient care or outpatient clinic?
inpatient and outpatient
What specialty or department do you work in?
How long (months, years) have you been working in hospital-based practice?
0 - 1 year
1 - 5 years
5 - 10 years
10 - 15 years
15 - 20 years
Did your clinic close in 2020 as related to the COVID-19 pandemic?
If it closed, what did "closure" look like? For example, were you furloughed without pay, laid off, paid remote work (telehealth, projects, etc.)?
furloughed with pay
furloughed without pay
paid remote work (telehealth, projects, etc)
furloughed for less than a week
How long (weeks/months) was/is it closed?
less than 2 weeks
1 - 2 months
2 - 3 months
3 - 4 months
If your workplace/clinical care closed, what date did you re-open for clinical care (telehealth or in-person care)?
What does your "phased re-opening" look like? In your phased re-opening, what are your remote work options?
work projects at home
patient-facing webinars or group zoom classes
In your phased re-opening, what does return to in-person clinical care look like? (patient screening, personnel screening, access to testing, PPE supplies, telehealth, spacing clinical treatments, extra cleaning, new infection control protocols, outpatient vs. inpatient)
What are your PPE requirements?
I bring in my own PPE (please note in the "other" option what that is. example: scrubs, N95, face shield...)
What are your screening guidelines for patients before they come in for in-person clinical care?
What are your current infection control guidelines? (front desk plastic barrier and floors marked for spacing, propping non-fire doors, location for patient items, mask-wearing for patients, reducing # of patient guests, more time space in clinic schedule to allow for all the extra cleaning and ventilation requirements...)
time to clean rooms between patients
multiple rooms, For example, with 2 rooms, keeping one room patient-free for 1 hour to allow cleaning and ventilation and then rotate rooms
cleaning the following clinic common use areas more than 3x/day: waiting room, door handles, patient bathrooms
physical distancing applied to waiting room seating, patient check in, etc
appointments are staggered and decreased to decrease # of patients in waiting room/building at any time
everyone mandatory mask wearing (personnel, patients and guests of patients)
plastic barrier for front desk staff
marked spacing on floor of waiting room, front desk area, other areas
propping non-fire doors to decrease door handle touches
all chairs and surfaces are clean-able with biocide wipes
clean-able location for patient items
patient keeps mask on throughout treatment
reduced # of patient guests allowed
extra ventilation/air purifiers in use
telehealth service and other remote patient care services available
Do you have telehealth available as part of your services?
Did you have a telehealth program before the pandemic? If yes, how has it changed since the pandemic?
Telehealth. Right now, what % of your time (% of week or % of your day) is spent in telehealth (visits, documentation, training, etc)?
no telehealth program
0 - 5% of the week (if 40 hours a week this would be 0 -2 hours/week)
5 - 10% of the week (if 40 hours/week, this is 2 - 4 hours)
10 - 20 % of the week (at 40 hours/week, this is 4 - 8 hours)
20 - 40 % of the week (at 40 hours, this is 8 - 16 hours)
40 - 60% of the week (at 40 hours, this is 16 - 24 hours)
60 - 80 % of the week (at 40 hours, this is 24 - 32 hours)
80 - 100% of the week (at 40 hours, this is 32 - 40 hours)
Do you have metrics in place to be able to measure some of the changes implemented? If yes, please note what metrics you are using in the next question.
What metrics are you using? (clinical outcomes, personnel metrics, etc)
What are your questions and concerns for the community on preparing for this?
What are your "lessons learned" in this process that you would like to share? If you prefer to be anonymous in your advice, please say "anonymous".
Do you have any standard operating procedures (SOPs) you would like to share that were helpful to you in preparing for this? If yes, you can contact me via email on how to share:
Any other advice or questions related to the subject of preparing for Tiered/Phased Re-opening and remote work options during the pandemic?
What topic would you like to see more information or resources on? (topic)
What is your preferred way to receive that information? (pdf, blogpost, interview series, courses, newsletter, etc)
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