Our e-bill technology allows you to: Securely receive your utility bill in your regular email inbox Be more environmentally friendly because you reduce paper waste Have the option of returning to paper bills at any time
What is an e-bill?Your Combined Services Statement electronic bill, or “e-bill”, is a detailed and complete facsimile of the paper bill you currently receive. Instead of receiving a paper bill in the mail, your email will be delivered to your email inbox.
How and when will I receive my Combined Services Statement e-bill?You will receive your first e-bill approximately 20 days before your bill is due. After you send us your email address, you will receive a confirmation message telling you when to expect your first Combined Services Statement e-bill in your email inbox. The City of Asheville email will contain an attached PDF file. Your billing cycle will not change.
You will receive your bill notices from firstname.lastname@example.org. Be sure to add this to your email address book (contacts) and/or change your email spam filters to allow the email to go through. After you sign up for e-billing, your next statement will be delivered to your email inbox and paper bills will stop. If you change your email address, be sure to inform us by email at email@example.com or phone 828-251-1122.