UBER in South Africa
Marketing Research
How would you describe your position with Uber?
How long have you been driving / using Uber?
Have you ever been in an Uber vehicle as a customer?
Please Indicate your level of agreement with the statements below: *
Highly Agree
Agree
Neither Agree or Disagree
Disagree
Highly Disagree
Generally, I feel that I am satisfied with Uber’s decision-making process
I trust Uber as an Organization
Uber treats me fairly and justly, compared to other organizations
Uber keeps its promises
What payment type do you prefer for Uber rides?
How would you rate the quality of Uber's customer service?
Very Poor
Excellent
Would you recommend being an Uber driver to a friend /family member?
Have you ever contacted Uber's Driver Support Team for any reason?
Have you ever had problems being paid from the Uber application?
Do you feel safe using Uber?
What is the highest level of service you drive for/ ride with?
Do you own your own car?
What is your age?
What is your gender?
Who do you drive for/ ride with?
Which city do you drive/ ride in?
Votre réponse
How satisfied are you with the amount of money you earn driving for Uber?
How easy was it to become an Uber driver?
Very easy
Very difficult
On average, how many hours do you work for each shift?
Do you think Uber is headed in the right direction?
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Ce formulaire a été créé dans Arizona State University.